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Common queries answered

Frequently asked Questions

Yes, we preferably receive all orders on our website but we also have a chat option and a phone number for your convenience. You can inquire about the bouquets from our representatives via chat, and place your order as per convenience. 

At OZ Flower Delivery, we have an experienced florist network who directly source fresh flowers from fields. We provide excellent customer support, timely & same day deliveries, custom and creative flower arrangement, supportive & friendly staff, and affordable price range for every budget. Plus, we have a satisfied customer base who love all our posy style, classic and modern arrangements.

We offer FREE same day delivery throughout Australia. For same day delivery, you have to order before 2 pm on weekdays and before 10 am on Saturdays.

Yes, but most flowers are subject to seasonal availability and only available for a specific period of time. According to our substitution policy, if any collection of flower is unavailable or has changed color and appearance, we substitute them with the similar flower shape, style and color.

We have artistic flair of custom floral arrangements, indoor plant collection, and beautiful bouquets and flower arrangements for every occasion and event.

We offer convenient payment option. You can either pay through credit card, debit card, PayPal, or electronic funds transfer.
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